Black horehound.
How a Manager Can
Promote the 'Future of Work'
Bill Hurley
What does the term a “new way to work” signify?
My company, Unify, posed that question to 961
professionals scattered across the globe
and found in the
results (published in June) that for 47 percent it meant
“working where I want to work” and for 43 percent it
meant “working when I want to work.”
For 39 percent it meant “working in a flatter more
collaborative organization,” while 32 percent said the new way to work means
“working on virtual teams that form and disband as needed.”
These numbers will only grow as more “anywhere
workers" realize the many benefits
of the new way to work, particularly as advances
in collaboration technology enable workers
to be connected virtually to their teams via laptops and
mobile devices
as easily as they might be in a brick-and-mortar
office.
Given that, what practices do managers need to do to
promote ensure their teams are collaborating effectively? Here are five
best practices to remember when managing or supporting a virtual team:
1. Leverage
technology to simplify virtual collaboration.
Collaboration technology such as cloud-based file
sharing, web collaboration and other tools
make it easy for employees to work remotely, giving them
greater flexibility to labor
when and where they are most productive.
Recently, The Guardian reported that in
the United Kingdom, the “right to request” flexible work hours has been passed
into law so employees can now formally request a change in hours. Having
the right collaboration tools will be critical to ensuring teams continue
to communicate easily.
The ability to share across social platforms or
internally within private networks has led to
an age of collaboration as technology platforms are
directed to connect the right people,
whether co-workers, customers or citizens, to
deliver content more securely and efficiently.
Today, 86 percent of companies use more than one type of
cloud service,
according to Cloudability’s data about its
clients.
2. Build a
culture of open virtual collaboration.
An earlier Unify-led survey found 80 percent of
those on successful teams
are as likely to pitch a spontaneous idea during a
virtual meeting as in a face-to-face meeting.
Dan Schawbel, author of Promote Yourself and a
millennial workplace trend expert,
said companies "can use technology to foster
collaboration, crowd source new information and reach out to all stakeholders
to bring customers and partners closer to employees and products.”
Indeed technological collaboration closes the gap
between employers and employees
and leads to more success with sourcing opportunities.
3. Find the
right person for the assignment, regardless of location.
With the rise of remote working, companies are hiring the
best talent no matter the location. Companies can do that because virtual
meetings allow people to meet up in real time.
When it comes to management, it's not always giving an
assignment to the most senior member,
it's about matching the expertise to the right team
member who poses the knowledge base.
This shift in team management will bring more expertise
to company projects and it’ll make employees happier to know that individuals
are included because of their talent or expertise.
In fact, 30 percent of those surveyed in the Unify
study believe less hierarchical
or silo-based organizations would promote practices
professionals feel are more progressive
like flexible and remote working via video conferencing
and collaboration.
Collaborative approaches to team management, facilitated
by virtual meetings,
allow the best talent to be utilized and creates more
egalitarian workplaces.
“Having a flat hierarchy instead of a vertical one,
enables employees to better switch jobs
within their organizations and create an entrepreneurial
environment that they can thrive in,”
wrote Schawbel in an email. “Employees will be more
dispersed so companies have to learn
how to manage remote workers and remote workers will have
to manage themselves.”
4. Reframe
your management style and put trust at the center.
A manager overseeing a team that’s diverse and across
several time zones
must adjust his or her leadership style. He or she
shoud set up best practices for employees
to follow, and trust that team members can be organized
and determined to work on their own without someone being
there in person.
The new way to work gives flexibility, but with that
freedom comes responsibility, too.
Video conferencing and virtual meetings are essential
ways to sync and to stay focused
on team objectives. Managers should remind team
members that “work” is not a location anymore, but a state of when you are your
most productive.
Trust is essential in order to empower yourself and
others so people do their best work.
The best managers leverage technology to practice what
they preach; instead of requiring
everyone to meet in a conference room at 8
a.m. sharp,
managers use video conferencing to enable teams to meet
in a virtual setting.
It removes the confusing logistics so all can contribute
in real time,
where ever they are most productive. The notion of
face-to-face meetings is changing.
With the right technology, the user interface of these
video conference calls makes it feel as if
team members are right there in the room.
With 48 percent of professionals requesting a change in
company culture
and 46 percent wanting a change in management
philosophy to achieve the new way to work,
per the Unify study published in June, collaborative
technology isn’t just being used by big business and tech companies
recruiting millennials.
5. The new
way to work is for everyone.
It’s not just technology or creative industries that are
embracing the new way to work.
These new modalities are the future for finance,
health care, automotive, manufacturing
and any number of industries. This is a revolution to
maximize an individual’s productivity
through the right technology, so individuals feel more
empowered in their own careers
and mprove the productivity of the company.
Small to midsize businesses, and even government
agencies, are part of the new dynamic.
Jacob Morgan, the author of The Future of Work, believes
small to midsize businesses companies can typically move faster, are more agile
and tend to live on the fringes.
“This means that [small to midsize businesses] can try
new things and experiment at a more rapid pace," Morgan said. "Larger
companies tend to move slower than smaller ones
but we have still seen global organizations like GE,
Schneider Electric, Unisys, Unilver
and many others take steps toward creating more
collaborative organizations.”
“Government agencies are perhaps among the slowest but
they too are going to have to adapt," Morgan said. "Every company,
regardless of size or industry, is going to have to challenge convention around
how employees work, how managers lead, and how companies are structured.”
Indeed government agencies are beginning to lean into collaborative trends
because it’s cost effective when it comes to saving on
real estate
and officials want the freedom to work from different
locations.
For many managers and companies, the new way to work may
feel like an unattainable goal,
but it is the future and it is coming quickly.
https://www.entrepreneur.com/article/236206
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