3 Tips for Getting
the Most Out of Your Virtual Assistant
A J Agrawal
When you’re just starting your company, you never have
enough time on your hands.
If used correctly, virtual assistants may be the answer
you’ve been looking for.
When I started trying to move my company from the
founding stages to the growth stage,
I noticed my schedule became slammed. New challenges
popped up, and I had even less time
to do the old tasks I was responsible to handle. Also,
the other members of my team
had become overloaded with new work as well, so I
couldn’t delegate to them.
After much research and deliberation, I turned to virtual
assistants.
Here are some of the lessons I’ve learned working with a
virtual assistant
and some advice on the best way to use them to help your
business:
Related: 3 Mistakes to Avoid When Working With a
Virtual Assistant
1. Interview
before hiring.
You should treat hiring a virtual assistant the same as
bringing on another member of your team. There are plenty of virtual assistants
out there, but the quality differs greatly.
For starters, make sure the company you are working with only gives you
assistants
who know your language. Too many headaches will arise and too much
time will be wasted working with someone who does not speak your native tongue.
Second, make
sure you ask for a resume before the interview.
Look for experience that shows they are motivated and pay
attention to details.
Third, when
you interview the potential hire, make sure you ask them to let you know
why they want to work for your company. To get the best
work from them,
they need to understand and believe in your company’s mission.
A great exercise you can do is ask them to send you at least 20 reasons why they want to work for your
company in 24 hours after you interview them. This assignment is great, because
it will tell you
so much about the candidate. Did they stick to 20or did they go above and beyond? Did they just make the
deadline or was it turned in before time? Were the answers formatted properly?
Once you find a virtual assistant who goes above and beyond on the assignment,
you’re ready to bring them on board.
Related: 10 Things to Outsource to a Virtual
Assistant
2. Organization
and instruction are key.
One of the common mistakes with working virtual
assistants is that they misinterpret the task.
To mitigate the chances of that happening, layout exactly
what needs to be done.
For instance, we use virtual assistants to generate leads
for our company. If we’re asking them to go on social media, we’ll go through
step-by-step how we want them to reach out to clients.
This starts with what time they should login, complete
the task and log out.
One thing to check is how much time it’s taking for your
virtual assistant
to complete assignments. When you make sure you over
communicate,
you greatly improve their productivity.
3. Allow them
to learn new skills.
As with any member of your team, you want your virtual
assistant to grow with your company. You’ll find that virtual assistants love
working on tasks that teach them new skills
and allows them to grow. To promote
this,
try assigning more creative tasks to your virtual
assistants once you get to know them.
An interesting move I’ve made with our virtual assistants
is asking them their opinion
on decisions. What I’ve noticed is that when I do
this, they feel special because I am asking their advice on something. This causes them to go above and beyond,
doing research and analysis
before getting back to me with an answer. With some of
our virtual assistants,
I’ll even ask them what they are most interested in
learning.
Once I know that, I will try assigning tasks that
correlate with what they want to learn.
Over time, the closer you get to your virtual assistant,
the more you’ll see them as a member and asset to your
team.
https://www.entrepreneur.com/article/240698
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